Sales Policy

Effective Date: February 27, 2025, 12:00 AM (GMT+7)

At BlogViral, we are committed to providing our customers with high-quality laptops and excellent service. This Sales Policy outlines the terms and conditions for purchasing products from our website, blogviral.xyz. By placing an order with us, you agree to comply with the following terms.

1. Order Placement & Acceptance

When you place an order on our website, it is subject to availability and acceptance by BlogViral. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of:

✅ Out-of-stock products – If an item is no longer available, we will notify you and offer an alternative or refund.
✅ Pricing or listing errors – If a product is mistakenly listed at an incorrect price, we will contact you before processing the order.
✅ Fraudulent or suspicious transactions – Orders flagged for security concerns may require additional verification.
✅ Bulk or resale purchases – Orders exceeding reasonable quantities may be subject to approval.

Once an order is successfully placed, you will receive a confirmation email with details of your purchase.

2. Pricing & Promotions

All prices displayed on BlogViral are in USD ($) and include applicable taxes unless otherwise stated. Prices may change without prior notice, and promotions are subject to availability.

🔹 Discount Codes & Coupons – Promotional codes must be applied at checkout and cannot be used retroactively.
🔹 Price Adjustments – We do not offer price matching or adjustments for past purchases if a product’s price changes after your order.
🔹 Limited-Time Offers – Discounts and special deals are valid for a limited period and cannot be extended.

3. Payment Methods & Security

We offer secure payment options for your convenience. Accepted payment methods include:

💳 Credit/Debit Cards (Visa, Mastercard, American Express)
🏦 Bank Transfers (for verified customers)
💲 Online Payment Platforms (PayPal, Stripe, etc.)

All transactions are encrypted and processed securely through trusted third-party payment providers. We do not store your payment details for security reasons.

4. Shipping & Delivery

BlogViral delivers orders to customers worldwide. Shipping rates and estimated delivery times vary based on location and selected shipping method.

🚀 Standard Shipping: 5-7 business days
⚡ Express Shipping: 2-3 business days

🔹 Order Tracking: Once your order is shipped, we will provide you with a tracking number via email.
🔹 Delivery Delays: While we strive for timely delivery, unexpected delays due to customs clearance, weather conditions, or courier issues may occur.
🔹 Shipping Fees: Shipping costs are calculated at checkout and depend on your location and order size.

5. Cancellations & Order Modifications

You may cancel or modify your order within 24 hours of purchase by contacting us at info@blogviral.xyz or calling (84-4) 3856 3835.

🔹 If your order has not been processed, we will issue a full refund or adjust the details as requested.
🔹 If your order has already been shipped, cancellations or modifications are not possible. In such cases, you may request a return following our Refund and Returns Policy.

6. Returns, Exchanges & Refunds

We want you to be satisfied with your purchase. If you encounter any issues, our Refund and Returns Policy applies:

✅ Returns: You may return eligible products within 7 days of receiving your order, provided they are unused, unopened, and in original packaging.
✅ Exchanges: If you receive a defective or incorrect product, we will exchange it for the correct model at no extra charge.
✅ Refunds: Approved refunds will be processed within 5-7 business days and issued to the original payment method.

Note: Some items, such as software, digital products, and customized laptops, are non-returnable.

For detailed terms, please refer to our Refund and Returns Policy.

7. Warranty & Product Support

All laptops purchased from BlogViral come with a manufacturer’s warranty. Warranty periods and coverage depend on the brand and model.

🔹 Warranty Claims: If your product develops a defect within the warranty period, you may contact us for assistance in filing a warranty claim with the manufacturer.
🔹 Exclusions: The warranty does not cover damages due to misuse, unauthorized modifications, or accidental drops.

For warranty support, contact our customer service team with your order details and proof of purchase.

8. Customer Responsibilities

By purchasing from BlogViral, customers agree to:

✅ Provide accurate shipping and contact information.
✅ Ensure someone is available to receive the package at the specified address.
✅ Follow proper laptop usage guidelines to maintain warranty coverage.
✅ Contact us immediately if they experience issues with their order.

Failure to provide the correct information may result in delayed deliveries or additional shipping fees.

9. Limitation of Liability

BlogViral is not liable for:

🚫 Delays caused by third-party courier services, customs clearance, or force majeure events.
🚫 Unauthorized modifications, repairs, or damages caused by improper handling of laptops.
🚫 Software malfunctions or incompatibility with third-party programs.

10. Changes to This Sales Policy

We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically.

Latest Update: February 27, 2025, 12:00 AM (GMT+7)

11. Contact Us

For any questions regarding this Sales Policy, please contact us:

📧 Email: info@blogviral.xyz
📞 Phone: (84-4) 3856 3835
🌐 Website: blogviral.xyz
🏠 Address: 179 Giang Vo Street, Hanoi, Vietnam